Privacy Policy

1. Introduction

SOMOGY ("we", "us", or "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services, including our Translation Tool and Analytics Dashboard.

We process personal data in accordance with the General Data Protection Regulation (GDPR) and Dutch data protection legislation. SOMOGY, registered in the Netherlands, acts as the data controller for personal data collected through our services.

2. Information We Collect

We collect the following types of information:

2.1 Information You Provide

• Account Information: Name, email address, company name, and password when you create an account
• Payment Information: Billing details processed securely through Mollie, our payment service provider
• Content: Product descriptions, translations, and other content you submit to our Translation Tool
• Communications: Information you provide when contacting us for support or feedback

2.2 Information Collected Automatically

• Usage Data: Information about how you interact with our services, including pages visited and features used
• Device Information: Browser type, operating system, and device identifiers
• Analytics Data: Data collected through our Analytics Dashboard integration with Looker Studio

3. Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR:

• Contract Performance: Processing necessary to provide our services and fulfill our contractual obligations
• Legitimate Interests: Processing for our legitimate business interests, such as improving our services and preventing fraud
• Legal Obligations: Processing required to comply with applicable laws and regulations
• Consent: Where you have given explicit consent for specific processing activities

4. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our Translation Tool and Analytics Dashboard services
• Process payments and manage your subscription
• Send you service-related communications and updates
• Respond to your inquiries and provide customer support
• Analyze usage patterns to enhance user experience
• Detect and prevent fraud, abuse, and security issues
• Comply with legal obligations

5. Data Sharing and Third Parties

We may share your information with:

• Mollie: Our payment service provider, for processing subscription payments
• Google (Looker Studio): For analytics dashboard functionality
• Email Service Providers: For sending transactional and service-related emails
• Legal Authorities: When required by law or to protect our legal rights

We ensure all third-party service providers are GDPR-compliant and have appropriate data processing agreements in place.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

• Active account data: Retained while your account is active
• Transaction records: Retained for 7 years for tax and legal compliance
• Support communications: Retained for 3 years after resolution

Upon account termination, you may request export of your data within 30 days. After this period, your data will be deleted or anonymized.

7. Your Rights Under GDPR

As a data subject, you have the following rights:

• Right of Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data ("right to be forgotten")
• Right to Restriction: Request limitation of processing of your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at [email protected].

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure data centers within the European Union

9. International Data Transfers

Your personal data is primarily stored and processed within the European Economic Area (EEA). Where data transfers outside the EEA are necessary, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

10. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. For detailed information about our use of cookies, please refer to our Cookie Policy. You can manage your cookie preferences through your browser settings.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through our services. The "Last Updated" date at the top indicates when this policy was last revised.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

13. Supervisory Authority

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens):